Renewd must be notified within 24 hours of product delivery if product has glass damage. 12 months warranty and 12 months express replacement warranty. Warranty does not cover accidental damage, liquid spills. We have Free 90 days warranty that comes with all products purchased from us. Renewd has 3 types of warranty's with all products. Product is in good condition, this classification is reserved for d evices that will show evidence of heavier use that might include scuffing, heavier scratches, dents and chips on external surfaces, wear and tear will be visible on palm rest, keyboard and touchpad, screen may have minor scratches, white blemishes may be evident on the screen, hinges may have small cracks. Product is in great condition, this classification is reserved for d evices that show evidence of moderate use that might include scuffing, scratches, small dents on external surfaces. Product is in excellent condition, this classification is reserved for d evices that show evidence of previous use that may include minimal scuffing, light scratches on external / internal surfaces, minimal wear on palm rest, keyboard, and touchpad. Product is like new condition, this classification is reserved for device that show evidence of very light previous use including no scuffing, no scratches on external surfaces, no scratches on the screen, no wear on keyboard, palm rest or touchpad RENEWD - Certified Refurbished EXCELLENT PLUS+

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